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The Customer Is Wrong, But It Doesn’t Matter

The Customer Is Wrong, But It Doesn’t Matter

by Chad Brooks | May 13, 2016 | Automotive Customer Relations, Automotive Reputation Management

One service all dealers should be worried about – or at least thinking about – is reputation management. There are a ton of reasons why reviews matter. Most of us are so busy with the day-to-day, it’s difficult to make time to really develop or...

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